Stakeholder Engagement

Engaging to Ensure Collective Success

We adhere to a comprehensive and regular stakeholder engagement process. The practice helps surface expectations early, strengthens trust and builds shared understanding across our ecosystem. Structured dialogues with key stakeholder groups enable informed decision-making, resulting in stronger relationships, greater transparency and a clearer pathway to sustained value creation.

Embedding Engagement Across Operations

Our engagement framework integrates stakeholder perspectives into everyday operations through clear roles, dedicated forums and defined touchpoints across the value chain. The process operates under our Stakeholder Engagement Policy and oversight mechanisms that cascade from the Board to business units. This structure ensures consistency, traceability of inputs and timely escalation of matters requiring management attention.

Stakeholder engagement governance — Quarterly Board reviews, Board-led Stakeholder Relationship Committee, Chief Sustainability Officer (CSO) and Executive Level, with regular briefings to the Board

Identifying our stakeholders

We undergo a four-step process to stakeholder engagement, guided and overseen by our Board led Stakeholder Relationship Committee.

Four-step stakeholder engagement process: Stakeholder identification, Stakeholder categorisation & prioritisation, Engagement and validation of outcomes, and Presentation of outcomes